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RETURN + REFILL Night Cream with Hyaluronic Acid + Niacinamide - ON PAUSE

RETURN + REFILL Night Cream with Hyaluronic Acid + Niacinamide - ON PAUSE - Main image
$11.08 $17.59 In stock

Category: UpCircle Beauty

Our Refill Scheme is on hold! We're working on a new solution for 2026. Watch this space!

Return, Refill, Reuse

With our refill scheme you need to have empty UpCircle packaging to return to us. Once you’ve placed your order, you’ll be emailed all the information you need to return your empty packaging to us including the Freepost label.

  • Existing customers only - please ensure you already have your night cream jar to be returned!
  • Thoroughly wash and dry your empty night cream jar using warm soapy water
  • Pack your empties up ready to be posted- we recommend saving your original packaging. If you haven't got your original packaging please wrap them carefully.
  • After checking out you will receive an email with a free post label
  • Print and attach this label to the parcel and drop to your local Post Office - if you don't have a printer, you can handwrite the address on instead
  • Once we have received your empties back we will sterilise the jars using dry heat and refill your jar with a fresh batch of night cream 
  • We aim to turn around refills within 24 hours of receiving them
  • Your refilled jar will be returned to you to enjoy! 

*Please note, if you are ordering new products as well as refills these will be sent when your refills are returned to you.

Before you pay

Check the method and total at checkout.

When it ships

Allow for processing time as well as the journey to you.

Standard Shipping: Handling (business days) 0–1; Transit (business days) 7–15.

Express Shipping: Handling (business days) 0–1; Transit (business days) 7–15.

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If you need a refund

Keep your order number and contact the store to start.

Refund processing (days after receipt and inspection): 3. Bank or payment provider posting times are separate from the merchant processing period.

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Delivery costs

Review the cost for your destination and chosen service.

Standard Shipping · United States: $0.00

Express Shipping · United States: $3.99

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Returning an item

Check the return conditions before sending anything back.

United States · Return window (days after delivery): 30. Return method: By mail. Return postage: Seller pays.

Buyer arranges shipping; seller reimburses the postage

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Customer Reviews (4.7 / 5 · 15 reviews)

George J. ★★★★★

The refill scheme being on hold is a bit of a letdown, but I love that they're being upfront about it and planning something better for 2026. My empty jar is waiting, and honestly, the hyaluronic acid in this cream has kept my skin feeling plump all winter.

Evelyn ★★★★★

Was bummed to see the refill scheme paused, but the page made it crystal clear and gave a timeline, so at least I know what to expect. The whole return-refill-reuse concept is exactly the kind of circular system I want to support going forward.

Aurora A. ★★★★★

I had a couple of empty jars saved up for this, so it's a real pity the pause happened right when I needed a refill. Still, I appreciate the transparency about the 2026 timeline and that they're working on something new rather than just silently dropping the scheme.