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RETURN + REFILL Shampoo Crème with Pink Berry - ON PAUSE

RETURN + REFILL Shampoo Crème with Pink Berry - ON PAUSE - Main image
RETURN + REFILL Shampoo Crème with Pink Berry - ON PAUSERETURN + REFILL Shampoo Crème with Pink Berry - ON PAUSERETURN + REFILL Shampoo Crème with Pink Berry - ON PAUSERETURN + REFILL Shampoo Crème with Pink Berry - ON PAUSERETURN + REFILL Shampoo Crème with Pink Berry - ON PAUSE
$9.59 $15.99 In stock

Category: UpCircle Beauty

Our Refill Scheme is on hold! We're working on a new solution for 2026. Watch this space!

Return, Refill, Reuse

  • Existing customers only - please ensure you already have your shampoo crème jar to be returned!
  • Thoroughly wash and dry your empty shampoo jar using warm soapy water
  • Pack your empties up ready to be posted - we recommend saving your original packaging. If you haven't got your original packaging please wrap them carefully.
  • After checking out you will receive an email with a free post label
  • Print and attach the label to the parcel and drop to your local Post Office - if you don't have a printer, you can handwrite the address on instead
  • Once we have received your empties back we will sterilise the jars using dry heat and refill your jar with a fresh batch of shampoo
  • We aim to turn around refills within 24 hours of receiving them
  • Your refilled jar will be returned to you to enjoy! 

*Please note, if you are ordering new products as well as refills these will be sent when your refills are returned to you.

Before you pay

Check the method and total at checkout.

When it ships

Allow for processing time as well as the journey to you.

Standard Shipping: Handling (business days) 0–1; Transit (business days) 7–15.

Express Shipping: Handling (business days) 0–1; Transit (business days) 7–15.

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If you need a refund

Keep your order number and contact the store to start.

Refund processing (days after receipt and inspection): 3. Bank or payment provider posting times are separate from the merchant processing period.

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Delivery costs

Review the cost for your destination and chosen service.

Standard Shipping · United States: $0.00

Express Shipping · United States: $3.99

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Returning an item

Check the return conditions before sending anything back.

United States · Return window (days after delivery): 30. Return method: By mail. Return postage: Seller pays.

Buyer arranges shipping; seller reimburses the postage

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Customer Reviews (4.9 / 5 · 16 reviews)

Aurora ★★★★★

Can't wait to see what they cook up for 2026 — the refill scheme being on pause is fine as long as the new solution keeps the same easy return-and-refill loop. Until then, I'll keep using my existing jar and watching this space, since the crème itself has been doing its job well.

Violet V. ★★★★★

The pause is a bummer, but the crème itself is a solid refill—the jar fits my existing container perfectly, no mess or waste. I've got enough to last until the new 2026 system drops, and the pink berry scent is still as bright as day one.

Michael L. ★★★★★

Finally, a refill option that actually acknowledges the circular economy instead of just greenwashing. The pause notice is honest and upfront, so at least I know my empty jar isn't going to waste while they rework things for 2026.

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